Ready to ship
55.000 Products
55.000 products
ready for shipment
Money Back
30 Day Return Policy
You have placed the following items into your shopping cart
Ready to ship
55.000 Products
55.000 products
ready for shipment
Money Back
30 Day Return Policy
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These cookies are necessary for the functioning of the website and cannot be deactivated in your system. Generally, these cookies are only created based on actions you take in response to a service request, such as setting your privacy preferences, logging in, or filling out forms.
Our shop uses Google Ads. Through Google Ads conversion tracking, Google and we are able to track which ads users interact with and which pages they are redirected to after clicking on an ad. We may use the information collected through cookies to compile statistics about ad performance. No personally identifiable information is submitted to Google. The data is stored anonymously by Google.
Bing Ads / Microsoft AdsOur shop uses Bing Ads / Microsoft Ads. Through Microsoft Ads Conversion Tracking, Microsoft and we can track which ads users interact with and which pages they are redirected to after clicking on an ad. We may use the information collected through cookies to generate statistics about ad performance. No personally identifiable information is submitted to Microsoft. Microsoft stores the information anonymously.
EmarsysFor a more convenient implementation of discounts, we occasionally use cookies which guarantee the discount through a so-called affiliate program through the link of origin. These discounts are usually communicated through newsletters, which are created and managed by us with the tool "Emarsys".
UserlikeThis cookie stores user-like settings for the chat system provider, which are required for our online chat service.
Trusted ShopsWith the customer reviews of Trusted Shops it is possible to award stars for delivery, condition of the goods and customer service. Customers can also leave a comment to report on their shopping experience. In this way, consumers give each other guidance and give us the opportunity to continuously improve.
FacebookOur shop uses Facebook Ads. Facebook Ads conversion tracking allows Facebook and us to track which ads users interact with and which pages they are redirected to after clicking on an ad. The information obtained through cookies allows us to compile statistics on ad performance. No personal data is transmitted from our side to Facebook. Facebook stores the data anonymously.
The Trade DeskOur online shop uses The Trade Desk. By using The Trade Desk tracking, both The Trade Desk and we are able to track which ads users interact with and which pages they are redirected to after clicking on an ad. The information obtained through cookies allows us to compile ad performance statistics and serve retargeting ads on The Trade Desks advertising network. You can find more details on this in our privacy policy. No personal data is transmitted to The Trade Desk in this process. The Trade Desk stores the data anonymously.
PersonalizationWhen the personalisation function is activated, our online shop delivers advertising banners on our start and category pages that match your product interests. The data will not be passed on to third parties and will not be used on third-party websites.
We use Google Analytics to monitor and analyse how users interact with our shop and to create analyses of website activity. No personal data is transmitted to Google in this process. The data is stored anonymously by Google.
Econda AnalyticsWe use Econda Analytics to monitor and analyse how users interact with our shop and to create analyses of website activity. No personal data is transmitted to Econda in the process. The data is stored anonymously at Econda.
Following Government guidelines whilst East London is in Tier 4 we’re able to offer collection from our Romford Store.
Simply contact our sales team during opening hours to arrange a collection. Our phone number is 01708 771 950 or email us at sales@dv247.com
Any order placed online will automatically ship direct to your chosen shipping address.
Unfortunately we cannot add orders to accounts once placed/processed on our systems.
Confirmations and notifications are sent via email.
Due to our technical merge with Music Store, some existing dv247 customers have experienced some issues logging into their old accounts. As such they are prompted at checkout to either re-register for a new account or check out as a guest.
We have two locations. Our central warehouse is based in Germany and our UK store is based in Romford. Online orders are processed and fulfilled by the central warehouse. Romford stock is available only via store by contacting the UK sales team on 01708771900 / sales@dv247.com
Please email orders@dv247.com with your order reference we will then arrange a cancellation for you Please note that we are unable to cancel orders already in process with the warehouse or in transit with couriers. If goods are received and you still wish to cancel the order, please email for a return to be raised
Unfortunately security rules set by the finance company mean that we have to ship goods complete to the address on the application Collection is not possible and goods will be despatched from the central warehouse based in Germany If there is an issue with your order the team will be in contact to advise
Once you have placed an order, you will receive auto-email notifications to advise. Please check spam filters as email notifications do sometimes fall into there Order confirmations may advise the items are out of stock. Please note the information provided is an estimated time of arrival from suppliers into our warehouse and is subject to change If an order is in stock without any issues, the team will process and despatch. Shipping confirmation and tracking will be sent to you via email to advise
Over the Christmas period we will be extending out 30 day money back guarantee. Orders invoiced from December 1st have until January 10th 2021 to return the goods for a refund.
Orders are shipped from the central warehouse in Germany. Please note the delivery date information advised on shipping confirmations is an estimated time of arrival not guaranteed Couriers tracking pages can be changed into English if needed, usually by a drop down box located at top of the page Once the goods reach the delivery country and deport, the tracking will activate and update again to advise in regards to delivery
Bulk orders have to be shipped with freight services for safety. Once an order is placed, if it is required to be despatched with freight services and a delivery charge is therefore applicable to the order, the team will be in contact to advise Shipping times to UK are Est 7- 10 working days and once received by the UK deport, the couriers should contact you direct to arrange delivery
Please email orders@dv247.com so we can send the correct power supply for you
Please send an official purchase order to allfax901@dv247.com for processing. If you need company/bank details to set our company up as a supplier please email orders@dv247.com so we can supply for you Remittances should be sent to accounts@dv247.com
Please email sales@dv247.com
Please email orders@dv247.com