Shipping, delivery times and import duties to UNITED STATES

Standard Shipping (currently with DHL only):

Delivery-time:	5-8 working days
Shipping cost:	from $ 44
Maximum weight:	up to 30 kg ( 68 lbs ) - shipments that exceed this weight must be shipped in multiple packages or via freight forwarding.
Maximum Dimensions:	120 x 60 x 60 cm (ca. 47.2 x 19.7 x 19.7 inches)

Shipments that exceed these dimensions must be shipped in multiple packages or via freight forwarding.
Please contact export@musicstore.com for shipping-costs.

Import Duties, Taxes & Fees

Orders shipped to the United States are subject to U.S. import regulations.

As a result, import duties, taxes, and handling fees are generally charged and typically range between 10% and 25%, depending on the product’s country of origin and customs classification.

How charges are handled:

Advance notification:
Our customer service team will contact you prior to shipment to inform you of any applicable duties, taxes, and fees.
Orders with a value up to USD 800:
Applicable charges are paid to us as part of the order process.
Orders with a value over USD 800:
Duties and fees must be paid by the customer directly to the shipping carrier before delivery. You will be informed in advance.

All charges are assessed by U.S. authorities and are outside our direct control. We are committed to providing clear information and full transparency before your order is shipped.

If you have any questions, our customer service team will be happy to assist you.
Contact our English speaking export team at export@musicstore.com.

More information can be found here: https://www.usitc.gov/tata/hts/bychapter/index.htm

Please be aware that you, the customer, are officially the importer of goods into USA and are therefore ultimately responsible and liable. For information please visit the official website of the Department of Homeland Security of the United States of America: https://www.cbp.gov/trade/basic-import-export/internet-purchases

Listed below are links to the official websites of the United States Customs and Border Protection and the United States International Trade Commission that provide detailed information on policies and classifications of goods.

Harmonized Tariff Schedule:
https://www.usitc.gov/tata/hts/bychapter/index.htm

FAQs:
https://www.usitc.gov/faqs/tariff_affairs_faqs.htm

Basic Importing and Exporting:
https://www.cbp.gov/trade/basic-import-export