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UK Team in London
Mega Store in Cologne
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30 Day Return Policy
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Free shipping
for orders over £ 150
UK Team in London
Mega Store in Cologne
Money Back
30 Day Return Policy
Through our download portal, you can easily access your new programmes and plug-ins once a download licence has been purchased. Immediately after payment has been received, you will receive an email containing a licence code that enables you to download or activate the software straight away. The exact procedure depends on the manufacturer. In some cases, the download takes place via the manufacturer’s customer account before activation with the code we provide.
If you have purchased an extensive sample library such as Native Instruments Komplete, a DAW such as Cubase or Studio One, a powerful synthesiser such as Omnisphere or an AI-based mastering tool such as Ozone, you should expect a longer download time. Large content packages often comprise several gigabytes of data. Alternatively, you can opt for a boxed version that is delivered on physical media and does not require an internet connection for installation.
A download licence is a digital version of the software that you can download and activate online immediately after purchase. It functions identically to a boxed or hardware version but offers several advantages:
After completing your order, you’ll receive the licence key by email. It contains either:
Depending on the manufacturer, you may need to create a customer account or use a licence manager (e.g. iLok, Steinberg Activation Manager, Native Access). Full instructions are included in your confirmation email.
No, the licence key remains valid indefinitely and can be redeemed later. Many manufacturers allow you to re-download the installer files at any time via your customer account or download link.
Usually yes. You simply deactivate the licence on the old device and then reactivate it on the new one. This process varies by manufacturer and may be handled through the software, a licence manager or your online account.
An internet connection is typically required for the initial activation to verify the licence key. Afterwards, many applications can be used offline. Some programs or plug-ins, however, require periodic online checks or cloud-based login. Always review the system and licence requirements before purchasing, especially if you work offline.
This depends on the manufacturer. Many allow resale or licence transfer if the product is properly deactivated and unregistered. Others issue non-transferable licences, such as educational or promotional versions. Check the manufacturer’s licence policy before buying.
