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Our shop uses Google Ads. Through Google Ads conversion tracking, Google and we are able to track which ads users interact with and which pages they are redirected to after clicking on an ad. We may use the information collected through cookies to compile statistics about ad performance. No personally identifiable information is submitted to Google. The data is stored anonymously by Google.
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FacebookOur shop uses Facebook Ads. Facebook Ads conversion tracking allows Facebook and us to track which ads users interact with and which pages they are redirected to after clicking on an ad. The information obtained through cookies allows us to compile statistics on ad performance. No personal data is transmitted from our side to Facebook. Facebook stores the data anonymously.
The Trade DeskOur online shop uses The Trade Desk. By using The Trade Desk tracking, both The Trade Desk and we are able to track which ads users interact with and which pages they are redirected to after clicking on an ad. The information obtained through cookies allows us to compile ad performance statistics and serve retargeting ads on The Trade Desks advertising network. You can find more details on this in our privacy policy. No personal data is transmitted to The Trade Desk in this process. The Trade Desk stores the data anonymously.
PersonalizationWhen the personalisation function is activated, our online shop delivers advertising banners on our start and category pages that match your product interests. The data will not be passed on to third parties and will not be used on third-party websites.
We use Google Analytics to monitor and analyse how users interact with our shop and to create analyses of website activity. No personal data is transmitted to Google in this process. The data is stored anonymously by Google.
Econda AnalyticsWe use Econda Analytics to monitor and analyse how users interact with our shop and to create analyses of website activity. No personal data is transmitted to Econda in the process. The data is stored anonymously at Econda.
In addition to the legal requirements, such as taking back batteries and old electrical appliances, we took further climate-friendly measures many years ago. Since 2010, there has been a solar installation on the roof of the Music Store building with a total area of approx. 3,414 m². A total of 686 PV modules are placed on this surface. In 2021, we were able to generate approximately 161 MWh of electricity with these modules. With the electricity generated so far in 2022, an electric car could travel approx. 30,200 km. This means that approx. 1,843 kg of CO² have been avoided. Furthermore, we have greened various large roof areas of our building.
We take great care to reduce our electricity consumption as much as possible: through intelligent building technology with components such as a central power cut-off system, automatic external blind control, heat recovery, as well as by throttling the power peaks of our logistics. Years ago, we already converted our entire lighting system to modern LED technology.
Behind the Music Store professional in Cologne Kalk, which was built in 2009, we have a green area with approx. 11,000m² and old trees. This area has been untouched for years and we make sure that it stays that way. Here you can find 11 different tree species, which have an average height of approx. 12m. In addition, we make one of our grassy areas available to a local beekeeper for his beehives.
We only use recyclable packaging material made of eco-paper and cardboard. We use software to calculate the exact packing dimensions before shipping the customer's order. This allows us to select the appropriate shipping box and thus keep the consumption of cardboard as low as possible.
All packaging is licensed with a dual system in accordance with the provisions of the Packaging Act (VerpackG) and can therefore be recycled free of charge via the local collection of recyclable materials (paper bin, yellow bin/yellow sack, etc.). We also do without a paper invoice for almost all parcels sent.
Batteries contain chemicals and pollutants. Therefore, every consumer is legally obliged by the Battery Act (BattG) to dispose of used batteries and rechargeable batteries at an authorised collection point and not to dispose of them in household waste.
On batteries and accumulators containing harmful substances, the chemical symbols Cd for cadmium, Hg for mercury and Pb for lead can be found in addition to the symbol of a crossed-out dustbin.
The crossed-out dustbin means that the batteries must not be disposed of in household waste. You can return used batteries and rechargeable batteries free of charge to us in the shop at the service counter or to other sales points for batteries or to the public waste disposal authorities (örE).
Before handing them in at the collection point, please note to tape the poles of high-capacity batteries (e.g. mobile phone and laptop batteries) beforehand to avoid short circuits.
Unfortunately, the collection rate of old appliances in Germany is currently very low at 44.3%. Therefore, in this section we would like to inform you about the possibilities where you can hand in your old appliances and what you have to bear in mind.
The exact legal requirements can be found in the
Official figures on the collection rate can be found on the website of the
WEEE includes all electrical and electronic equipment that has become waste. Owners of WEEE must dispose of it separately from unsorted municipal waste via special collection and return systems. Disposal via household waste is not permitted.
This includes equipment that is similar in type and function to new equipment purchased from Music Store professional. For example, if you buy a new mixing console from us, you can return your old mixing console that you no longer need. However, very small devices (edge length less than 25cm, for example old smartphones) can also be returned at any time and independently of a new purchase.
This way you can not only get rid of old things, but also do something good for the environment at the same time!